If you, or any other interested parties i.e. guarantors, are dissatisfied with a recommendation we have made you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:
In writing: Operations & Compliance Manager, Private Finance Limited, 29 Lincolns Inn Fields, London, WC2A 3EG
By phone: +44 0800 980 8777
By e-mail: firstname.lastname@example.org
Please be assured we treat complaints seriously. For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.